Kennedy · Numa docs

Reviewed September 7, 2026. Features depend on your enabled modules, permissions, and configured integrations.

Asking your record

Kennedy answers questions about the office's live record in plain English: which categories are breaching SLA, who wrote in about the bus line, what happened on a case last spring. He queries the record itself, not a stale export, and shows what he used. He lives in two places: the Kennedy tab, his full workspace, and a concierge you can summon from any screen (Esc dismisses him, Enter sends).

Ask operational questions, get operational answers: counts, lists, patterns, the case numbers behind them. He respects permissions: a staffer who can't see campaign history can't get it out of Kennedy either. Type / for commands: /case, /constituent, /draft, /summarize, /sla.

KENNEDY · SLA NUDGES ● Here to help

You · 8:39a

Who is over SLA and what should I do first?

Kennedy · 8:40a

Nine cases are past first-response SLA. Two need you first:

1. C-1038: Unemployment claim stalled (Benefits, 2 days over, K. Osei). The constituent completed ID.me on Jul 15; NJDOL owes a payment review.

2. C-1018: FEMA flood assistance (Housing, urgent). The privacy release expires Friday. Re-request now or the case stalls another cycle.

search_cases read · 9 rows

C-1038C-1018SLA monitor

Ask Kennedy to find cases, check SLA, or draft a reply… (type / for commands)/ CommandsLibrary➤

The workspace: message blocks, the tool card showing what Kennedy read, and the composer.

What he can reach

Kennedy grounds every answer in a fresh snapshot of the office plus a retrieval pass across your cases, events, bills, and meetings, so he's reading this office's record, scoped to what your role is allowed to see, not the open internet. On top of that he can call a small, named set of tools, each filtered per session to your permissions and the office's features:

search_casesFind cases by text, category, status, or assignee.

get_caseOpen one case's full record: thread, history, constituent.

list_upcoming_eventsSee what's on the office calendar next.

search_billsFind legislation and the official's recorded positions.

draft_press_release
draft_blog_post
draft_newsletterWrite a communications piece as a draft you finish in Comms, never a send.

Note: drafts only

A draft tool only ever writes a draft row. It never publishes or sends. In the chat it shows up as a card that reads “Saved as a draft. Finish it in Comms ▸ …”, so the thing that leaves the office is always the one a person chose to send.

How far Kennedy's tools reach depends on the office's configured AI provider; with some providers he grounds his answers in retrieval alone. Either way the safety line is the same: read and draft, never send.

Drafts & approvals

Kennedy can save draft press releases, blog posts, and newsletters when your role and configured provider support the relevant tools. Each draft card links to the record in Comms for editing and a staff-controlled send or publication.

Casework also offers requested AI assistance for categorization, reply text, and thread summaries. Treat suggestions as material to review; automatic inbound classification and broader autonomous case handling are not delivered features.

AI requests and relevant office actions are logged. Check the underlying case or bill before relying on a generated summary.

The working set

The panel beside Kennedy’s conversation shows current office work: draft press releases, blog posts, and newsletters, together with open or past-due case counts and upcoming calendar items.

Open a draft to finish it in Comms. Kennedy’s tools save drafts and do not send an agency email, reply to a constituent, publish, or release content from this panel. A staff member performs the outbound action in the relevant desk.

The panel can contain drafts created by staff as well as Kennedy. It reflects office records, not a separate queue of AI commands waiting to execute.

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