Call time pays for every other hour on a campaign, and it usually runs on a printed binder, a legal pad, and a finance director typing the pad into a spreadsheet that night. The dialing was never the hard part. Knowing who’s next, what to ask for, and getting the result on the record before the next call is. Here’s how Romulus handles it.
The queue decides who’s next
The call-time queue arrives sorted by priority and re-sorts by last contact, ask amount, or distance to limit, which surfaces donors closest to their contribution ceiling. The ceiling comes from your jurisdiction’s rules pack: NJ ELEC, the FEC, or a state board in New York, Pennsylvania, or California.
Filter by tier, source, status, or any saved donor universe for a themed session, such as lapsed mid-level donors. Do-not-contact donors are held out automatically.
One donor, one screen
The caller sees who the donor is, where they work, what they’ve given this cycle, and recent history, with click-to-call numbers. In the middle is the suggested ask, computed from the donor’s ask amount, cycle giving, tier, and source. It’s a starting point, not an instruction, but nobody dials without a figure in mind.
Link a donor to their voter record and the address fills in, giving shows on the voter profile, and election history is visible while you prospect. Employer and occupation sit on the donor record because the FEC requires them.
Logging without losing the rhythm
Outcomes are standardized: Committed (which prompts for the amount), Pledged with a date, Refused, No answer, Wrong number, Callback, Skip.
Every outcome except No answer stages on the first press. The button turns amber and reads ↵ TO LOG while the notes field takes focus; Enter logs, Esc cancels. Keys 1–6 fire the outcomes and 0 skips, so a fast caller never touches the mouse. Ten seconds for a no-answer, two minutes for an ask.
A Callback sets a reminder. A gift given during the call posts as a real transaction on the spot.
What the hour was worth
The session summary shows donors touched, outcomes, dollars committed, and dollars received, kept apart because a $2,500 commitment and a $2,500 check are not the same asset.
Gifts sit in the thank-you queue until acknowledged. Receipts move the goal thermometer and the burn-rate projection. The compliance dashboard flags missing employer and occupation data on anything over $200, so the filing review is a review rather than an excavation.
The full detail is in the docs under call time.